The City of Lubbock has provided an update on the network issues on Tuesday, according to a press release.
See the full press release below:
The City of Lubbock continues to follow protocols and industry best practices to gradually bring its systems and network back online. These systems were taken offline by the City yesterday out of an abundance of caution.
All public safety-related functions are operational. Lubbock Fire Rescue and Lubbock Police Department established polices and procedures that allowed for a smooth transition once moved offline.
Right now, City of Lubbock Utilities customers can only pay their bill in person at 1401 Avenue K During this time, water utilities will not be conducting or implementing late fees due to nonpayment.
If you need to report an electrical outage, you can do so by calling (806) 775-2509. The city will provide another update tomorrow morning.
https://www.everythinglubbock.com/news/latest/city-provides-update-on-city-network-online-systems/